Last Modified: 20th September 2018
It’s great that you’d like to know more about how we keep your information safe. This policy will give you information about how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services or our applications (apps). The policy also tells you about your privacy rights and how the law protects you.
Who we are
Gold Puffin is a studio that makes Brickfilms, stop motion tutorials and other videos, usually to do with Lego. We also run contests. Our main focus is on our YouTube channel, but we also have accounts on Facebook, Instagram, and Twitter, and we run this website.
How to contact us
The best way to contact us is through email at firstname.lastname@example.org. We can also be contacted via any of the social media platforms that we use, or via the Contact Us page on this website. When you get in touch, please include your name.
Your rights as a someone we have personal data about (data subject)
If you wish to unsubscribe from e.g. newsletters or marketing emails you will be able to do so via the link provided in those emails.
At any point while we are in possession of or processing your personal data, you have the following rights:
Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records. If we are legally obligated to keep the information or if it is impossible or unproportionate, we won’t delete it but we will only keep it for as long as it is needed and we have time limits on our data systems.
Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
Right of portability – you have the right to have the data we hold about you transferred to another organization.
Right to object – you have the right to object to certain types of processing such as direct marketing.
Right to object to automated processing, including profiling – you also have the right not to have a computer make decisions about you directly (this doesn’t include general marketing based on your age or gender).
Right to judicial review – if we refuse your request under rights of access, we will provide you with a reason as to why. You have the right to complain.
One thing to bear in mind before contacting us. Our sites and applications may contain links to other sites not owned or controlled by us. It could as an example be social media platforms/services. We are not responsible for the privacy practices of those sites, so if you have questions regarding such sites, you need to contact the site directly. We also really encourage you to be aware and read the privacy policies of other sites because they may very easily be collecting, storing, using and sharing your personal information.
Complaints about our behaviour
You have the right to complain if you don’t feel Gold Puffin is living up to our responsibilities when it comes to your data. Please email us at email@example.com if you wish to make a complaint.
You can complain about:
how your personal data has been processed;
how your request for access to data has been handled;
how your complaint has been handled;
appeal against any decision made following a complaint.
Our rules for collecting data
We take your privacy really seriously, so we’ll only ask for the information we need to have so we can give you great service.
Whenever we collect customer data, we make sure:
We ask for permission to collect the data
We only use the data for the agreed reason and for the time it’s needed
We will as a minimum meet the local data protection laws in the country where we provide you with a service via our website or our applications.
We keep data that we’re legally required to have on record
We explain why we need the data and how we’ll use it (unless we have legitimate reason not to)
We check and update privacy information on a regular basis (we might also cross-check the data against other database to make sure it’s correct)
We don’t share data with anyone unless we have a legal or legitimate reason, or we have permission from you or if you are a child under 18 from your parents.
Collecting data in our online channels
We may collect your personal and anonymous information from you when you visit our site, goldpuffin.com. We also receive information via third party when you visit our page on social media sites or channels (e.g Facebook, Twitter, Youtube, Instagram, etc).
Giveaway winners and other prize winners
If you are lucky enough to win a giveaway prize through Gold Puffin, or if you win a prize in another contest and that prize needs to be posted to you, Gold Puffin will ask you to send your address to us. We will ask you to email it to firstname.lastname@example.org. Your address will be used to send you your prize, and for no other purpose, unless you explicitly give consent for it to be used in another way. Your address will not be downloaded, stored in a database, or saved on a computer, and it will not be shared with anyone outside of Gold Puffin.